At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland’s most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey started, striving to shape a more just and compassionate society. Our employees, members and volunteers are the reason our journey continues, and why we will succeed.
What we can offer you
Work with a purpose – not your average organisation and not your average role!
Competitive hourly rate and excellent employment benefits under our Employee Agreement
Salary packaging arrangements – helping you save on tax
Access to our Employee Assistance Program – our employees are our most valuable asset
A welcoming and inclusive environment where you’ll always feel part of a team
Job Description
The Role
As Crisis Support Worker you will be responsible for the provision of end-to-end support for clients engaged through Immediate Housing Response for Families (IHRF). Employed to provide holistic support for clients throughout all facets of the client journey from intake to exit, an inherent requirement of this role is to provide a high standard of case management, advice, referral and advocacy utilising Specialist Homelessness databases.
A key focus of this role is the provision of assistance to clients who are homeless or at risk of homelessness to access safe, affordable, and stable accommodation. Additionally, work with adults with complex needs to increase skills to sustain current and future tenancies and improve overall quality of life. The focus of the position is to assist in enabling clients to overcome barriers which have contributed to their homelessness or risk of homelessness.
This is a Permanent Full-Time Position (38 hours per week) based in Toowoomba.
Desired Skills and Experience
To be successful in the role, you will meet the following criteria:
Minimum Certificate III in Community Services or related field
Knowledge of and ability to work within relevant legislation and guidelines relating to the delivery of specialist homelessness services
Previous experience as a Support Worker or equivalent within the homelessness support sector or related field
Ability to deliver advocacy on behalf of clients and always ensure confidentiality of client information
Ability to work unsupervised at times as well as an effective team member
Contribute positively within a team environment
Demonstrate a friendly, positive attitude, with a willingness to learn
Effective communication and time management skills
Demonstrate genuine respect for all people regardless of their situation
Understanding of risk management principles including current WHS legislation and regulations
COVID-19 vaccination status is recommended for this role but not a mandatory requirement.
The successful candidate will be required to hold a current Blue Card.
Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society
Ready to apply? We can’t wait to hear from you.
You can submit your application via SEEK or directly on our careers page!
Having the right people in our team is important to us. Before joining our team, we’ll undertake pre-employment checks including references, a police check, and proof of qualifications/licences.
We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.
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Life at Vinnies